SynologyDrive Would Like to Access Data from Other Apps

This is an irritating error message I seem to be getting from the Synology Drive App Recently:

In a fit of boredom I thought I’d set out to search why this was so – I tried adding the Synology Drive app to full disk access however it didn’t help. Then I noticed the clue is in the error – ‘SynologyDrive’ – notice the lack of space. So, off I search for SynologyDrive…and you’ll find it here:

<username>/Library/Application Support/SynologyDrive

That’s the app we need to add to Full Disk Access. Now, this is usually hidden (the Library folder) – so we need to show hidden files. You can do this with CMD+Shift+. (That’s . at the end!). You can also do this in terminal:

defaults write com.apple.finder AppleShowAllFiles TRUE
killall Finder # refreshes Finder

Browse to the location and make sure you can see the file. Next, open Preferences and go to ‘Privacy and Security’, followed by ‘Full Disk Access’.

What you now need to do is drag ‘SynologyDrive’ from Finder to the panel in preferences, and ensure it’s turned on:

You’ll be warned that you need to restart Synology Drive – do so, and you should see that message no longer pops up.

You can turn off showing hidden files using the same CMD+Shift+. or the following in Terminal:

defaults write com.apple.finder AppleShowAllFiles FALSE
killall Finder # refreshes Finder

They really should fix this in the installer!